Help & FAQs

Questions,

answered.

Everything you need to know about shipping, returns, sizing and caring for your pieces.

Help & FAQs

Questions,

answered.

Everything you need to know about shipping, returns, sizing and caring for your pieces.

Where do you ship?

We currently ship to selected destinations in the United States, United Kingdom, European Union, Canada and Australia. Available destinations and shipping costs are shown at checkout.

How long does delivery take?

Orders are prepared within 1–3 business days. Standard delivery typically takes 3–7 business days depending on destination. Tracking details are emailed when your order ships.

How do returns work?

Eligible full-price items may be returned within 30 days of delivery, in original condition with tags attached. Final-sale items are not returnable unless faulty.

Can I change or cancel my order?

Contact us as soon as possible with your order number. Once an order has entered fulfilment, changes may no longer be possible.

How do I choose my size?

Use the size guide on each product page. If you are between sizes or need help, contact hello@avenzora.example.

How should I care for my pieces?

Check the care label and product page for fabric-specific instructions. We recommend gentle care and avoiding unnecessary washing.

Will an item be restocked?

Some pieces return; others are limited seasonal releases. Join the newsletter or use the product notification option if available.

Do you offer gift cards?

Digital gift cards are available in selected values and are delivered by email.

How can I contact AVENZORA?

Email hello@avenzora.example or use the contact form. Our customer care team aims to reply within two business days.

Still have a question?

Our customer care team aims to reply within two business days.

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